If you have a question or problem related to Sharepod which isn't answered on this page, please first make sure you are using the latest version of Sharepod, and you can contact Macroplant Support here.Product Key Explorer is a powerful product key finder solution for Windows, designed to help users find, recover and backup activation keys for +10000 popular software programs installed on local or network computers. Please check the box to "Enable Disk Use" on the Summary tab for your iPod in iTunes and try the transfer again. I'm getting an "unable to access track" error when transferring tracks from my iPod. Then, restart your computer and try again. Net Framework 4 which is required to run Sharepod in Windows.